Retaining Customers for
With 60% of your sales being generated from existing customers and 30% from word-of-mouth referrals from existing customers, it's crucial for you to nurture and build relationships with these customers.
What You'll Learn In This Lesson:
Taking action moves you forward
to achieve the outcome
How to ask your customers for referrals
Let's measure your progress with this Quiz . . .
[DAPLessonComplete course_id=6 ][/DAPLessonComplete]
Frequently Asked Questions
Showing that you care breeds loyalty and keeps your customers coming back with more orders.
Yes, if you are referable! Your loyal customers are your greatest supporters and want to keep you in business. They'll gladly refer you, but you do need to ask them for referrals.
It takes a better person to say they're sorry and accept responsibility for a problem they've caused. Willing to fix it breeds loyalty from your customer.
How can I help you?
I look forward to answering