The Rules for Greeting & Pitching to Prospects or Customers

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Lesson Summary:

80% of customers say they want to be noticed and nearly all welcome a friendly greeting. You don’t have to greet each customer right away, but you do need to acknowledge them with eye contact and a smile.

What You'll Learn In This Lesson:

  • How to greet a customer walking in the door.
  • Knowing what to say.
  • The rules when pitching to a customer.

Downloads/Resources

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Video Transcript

OPEN

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Fran Piggott

Fran Piggott
Instructor

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