Boosting Your Customers' Orders for Quick Sales

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Lesson Summary:

With 60% of your sales being generated from existing customers let's boost your customers sales quickly by mining your customers buying patterns.

What You'll Learn In This Lesson:

  • How to re-sell, up-sell, cross-sell and down-sell.
  • Identify the customers to re-sell, up-sell, cross-sell to and visit for a chat.


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Video Transcript

Homework Assignment

Taking action moves you forward
to achieve the outcome
YOU want.

Let's measure your progress with this Quiz . . .

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Frequently Asked Questions

How can I see at a glance what I need to resell, upsell and cross-sell to my customers?

By using a customers orders matrix as shown in the video and video transcript.

How can I get rid of 'dead' stock quickly?

By holding a fire sale to clear 'dead' stock, send 'dead' stock to auction, or use as a loss leader promotion to get bigger orders in the future.

Why do I need to visit customers for a chat, without selling to them?

You need to keep up-to-date with developments in their companies e.g. mergers, management changes, buy outs and changes taking place in the decision makersโ€™ lives.

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Fran Piggott

Fran Piggott

How can I help you?
I look forward to answering

your questions.

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