What Emotional Experience Do Your Customers Get When Using Your Products or Services

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Lesson Summary:

You need to believe in your product or service, in order to be able to sell it with
confidence. Your product is the emotion someone experiences when using your product - be it something physical or a service.

What You'll Learn In This Lesson:

  • The experience your product or service gets when customers use your products.
  • How to do a SWOT analysis on your products and services.
  • Your products or services life cycle.
  • Product training.


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Video Transcript

Homework Assignment

Taking action moves you forward
to achieve the outcome
YOU want.

Let's measure your progress with this Quiz . . .

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Frequently Asked Questions

How do I revitalize my product?

The easiest way is to package it differently or change something about it that the marketplace wants.

How do I know when my product is reaching the end of its cycle?

When orders are declining, it's time to survey your customers and find out why.

What makes my product different?

Your products and services SWOT analysis will help you to identify your USP. 

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Fran Piggott

Fran Piggott

How can I help you?
I look forward to answering

your questions.

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